PRIVACY POLICY

1. Introduction

BrokerIntel AI ("we," "our," or "us") operates the BrokerIntel AI subscription intelligence service at brokerintel.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By subscribing to or using BrokerIntel AI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information: When you subscribe, we collect your name, email address, business name, market area, and billing information. Payment data is processed and stored securely by Stripe — we never store your full credit card number.

Usage Data: We collect information about how you interact with our service, including email open rates, report download activity, and subscription status changes.

Market Preferences: We collect your specified geographic market area and competitor tracking preferences to personalize your weekly intelligence reports.

Communications: If you contact us for support, we retain those communications to improve our service.

3. How We Use Your Information

We use the information we collect to:

• Generate and deliver your personalized weekly intelligence reports
• Process subscription payments and manage your account
• Send service-related communications (billing, account updates)
• Improve the accuracy and relevance of our AI-generated reports
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data to train AI models for external purposes.

4. Data Sharing

We share your information only with trusted service providers necessary to operate the service:

• Stripe — payment processing and subscription management
• Resend — email delivery of your weekly reports
• OpenAI — AI report generation (market data only, not personal data)

Each provider is bound by their own privacy policies and data processing agreements.

5. Data Retention

We retain your account information for as long as your subscription is active and for 90 days after cancellation. You may request deletion of your data at any time by contacting us at [email protected].

6. Security

We implement industry-standard security measures including TLS encryption for data in transit, encrypted storage for sensitive data, and access controls limiting who can view subscriber information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected]. You may also unsubscribe from all marketing communications at any time using the unsubscribe link in any email we send.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics are collected in aggregate and anonymized form only.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify active subscribers of material changes via email at least 14 days before they take effect.

10. Contact Us

For privacy-related questions or requests: